Privacy Policy

Effective Date: 26-07-2024

WhiteEyeLux is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://whiteeyelux.com/ (the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you participate in various activities related to the Site, such as online chat and message boards.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you make purchases, place orders, return products, or request information about our services.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

2. Use of Your Information

We use the information collected about you to provide a smooth, efficient, and customized experience. Specifically, we may use your information to:

  • Create and manage your account
  • Process your transactions
  • Deliver and manage your orders
  • Improve the Site’s performance and customer service
  • Email you regarding your account or order
  • Send you newsletters or promotional materials
  • Offer new products, services, and recommendations
  • Respond to product and customer service requests
  • Request feedback and communicate about your use of the Site
  • Resolve disputes and troubleshoot problems
  • Administer promotions, sweepstakes, and contests
  • Monitor and analyze usage and trends to improve your experience
  • Protect against fraudulent transactions, theft, and other criminal activity

3. Disclosure of Your Information

Your information may be disclosed in the following situations:

By Law or to Protect Rights

We may disclose your information if required to do so by law or if we believe it is necessary to protect our rights, investigate potential violations, or ensure the safety of others.

Third-Party Service Providers

We may share your information with third parties who provide services on our behalf, such as payment processing, data analysis, email delivery, web hosting, customer service, and marketing support.

Business Transfers

If we are involved in a merger, asset sale, financing, or acquisition of our business, your information may be shared or transferred during such processes.

Affiliates

We may share your information with our affiliates, including our parent company, subsidiaries, and joint ventures. These affiliates are required to comply with this Privacy Policy.

Business Partners

We may share your information with business partners to offer you certain promotions, products, or services.

4. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we take reasonable steps to secure your data, please understand that no system is 100% secure. Data transmissions over the internet may still be vulnerable to interception or misuse.

5. Policy for Children

We do not knowingly collect or solicit data from children under the age of 13. If we learn that we have collected personal information from a child under 13 without verified parental consent, we will delete it as soon as possible. If you believe we might have any such information, please contact us immediately.

6. Options Regarding Your Information

You may review, update, or delete your account information at any time by:

  • Logging into your account settings
  • Contacting us using the contact information below

Upon your request, we will deactivate or delete your account and personal data from our active records. However, we may retain certain information to comply with legal obligations, prevent fraud, or resolve disputes.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: